We respect the privacy of our customers and therefore have adopted a set of information management guidelines that are the foundation of our customer relationships. These guidelines are subject to change without notice. Any such changes will be posted on this page as required.
What we do
We collect personally identifiable information about our users. Our goal in collecting personal information online is to provide you with the most useful and helpful Web experience possible. By knowing your preferences, we will be able to deliver information that meets your needs and gives you special access privileges. Through online forms we collect:
• Postal address including postcode.
• Contact information including e-mail address.
• IP address (for systems administration and troubleshooting).
• Demographic information (for user profiling in aggregate form).
We use this information for the following purposes:
• To perform statistical analyses measuring relative interest in the various areas of our site.
• To send e-mail or conventional mail to you about our products and services (You will only be contacted for marketing purposes if you sign up to receive our newsletter and marketing communications. Otherwise, all email communication will be limited e.g. to discuss an order).
• To recognise user access privileges.
What we don't do
We do not, under any circumstances:
• Link IP addresses to anything personally identifiable.
• Provide personal information to any third party.
• Share the information we track on this site, in any form, with advertisers or any other parties.
• Release personal information about any individual visitor.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Bowden's Own uses a SSL secured payment gateway from Eway and Paypal to ensure that your credit card details are safe. Bowden's Own staff do not see any card details which you directly enter into our site.
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, at an aggregate level.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However this may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting other sites, this privacy statement does not govern any of these external sites. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information. If you have any specific concerns or requests, please contact us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information that we hold about you. If you would like a copy of the information held on you please write to us via email.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.